Client Area

Privacy Policy

Our Privacy Policy outlines the collection, usage, maintenance, and disclosure of information obtained from our website visitors and valued customers. This policy forms an integral part of our contractual agreements and is incorporated into our Terms of Service and any other agreements we may have with users.

Types of Information Collected by GenVPS

When visitors access our website, our web server automatically collects basic user information, including their Internet Service Provider’s domain, the timestamp of their visit, and the specific pages they view. This information is not personally identifiable, except when necessary to prevent fraud or abuse of our system.

When a customer places an order for our services, we collect the following information:

  • Traditional Contact Information: This includes mailing address, phone number, and fax number.
  • Internet Contact Information: Such as email addresses.
  • Technical Information: Details about the user’s computer system, such as web browser type, IP address, and operating system.
  • Non-Financial Identification Information: Usernames and password combinations.

Purposes of Collecting Traditional Contact Information

We collect traditional contact information for various purposes, including:

  • Billing and Support: To facilitate billing and provide customer support.
  • Domain Registration: For establishing and managing domain registration accounts.
  • Website Administration: To manage and maintain our website.
  • Customization: To personalize the user experience during multiple visits to our site.

How We Use Your Information

GenVPS does not share, rent, sell, or release your personal information to any individual, entity, or third party without your consent.

We may use personally identifiable information obtained through our website for the following purposes:

  • Communication: To contact users about products and services offered by GenVPS and its trusted affiliates, independent contractors, and business partners.
  • Research: To conduct research on the effectiveness of our website, marketing efforts, advertising, and sales initiatives.
  • Product Information: To provide information about products that may be of interest, new offerings, or special partner programs.
  • System Updates: To share system information or updates on new or upgraded products.

We may share contact information with your permission when collecting and posting testimonials. However, we will not disclose personal and account information unless we have a reasonable belief that such disclosure is necessary to identify, contact, or take legal action against anyone causing harm or interfering with the rights or property of GenVPS , our customers, or others. We may also provide information to regulatory authorities and law enforcement officials in accordance with applicable laws or when required by law.

Concerns About Privacy

If you suspect that we are not adhering to our privacy policy, please contact us. If an error in our privacy policy is identified, we will rectify it promptly upon notification.

Changes to Our Privacy Policy

GenVPS may periodically update our Privacy Policy. We will publish these changes on this page to ensure our customers are always informed about the information we collect, how it is used, and under what circumstances it may be shared with others.